FAQ

Q: Do you offer discounts for large-volume orders or repeat customers?

A: Absolutely! We offer discounts for large volume orders and repeat customers.

Q: Can I see a sample of my design before placing a full order?

A: Yes! Just ask, and we can send you a picture of your design before running the entire job.

Q: What is the minimum order quantity for custom printing?

A: Our standard minimum order quantity is 12 pieces. However, if you have less than 12 pieces, please email us, and we'll explore how we can assist you with our various printing methods.

Q: How long do custom orders typically take?

A: Custom orders usually take about 2 weeks for completion.

Q: Can I provide my own garments for embroidery or screen printing?

A: While you can, we prefer to supply the garments ourselves, as we have wholesale accounts and it ensures easier replacement if needed.

Q: How should I prepare my design files for printing or engraving?

A: We prefer vector files (e.g., AI, EPS, SVG) for the best results, but if you don't have vectors, don't worry! We can create them for you, but additional fees may apply. If you have other file formats, we'll do our best to work with them. Just send us what you have, and we'll guide you through the process.